Sourcing local ingredients, and even foraging, has become the norm for restaurants across the country.Whereas a list of local ingredient sources used to always grace menus to let customers know where the food came from, now some restaurants don’t bother taking up space with all the farm names.
Because covering the national foodservice industry requires plenty of national travel, I've found myself in some pretty far-flung food destinations across the country, from Idaho's potato fields to Iowa's amber waves of grain, and from Maine's lobster boats to the fishing docks of Alaska's Aleutian Islands (and seemingly every major city in between).
No one likes to fire employees, but when your team acts inappropriately or doesn’t meet brand standards, it can be a necessity. As a former human resources manager for a national retail chain and manager of the licensed coffee shop in our store, I had to let many people go, and it was never easy.
Before I came to FSR, I was a salesfloor and then human resources manager for a major retailer, and I was also responsible for the management of a national coffee chain. In these roles, my job was to ensure operations were running smoothly, that our employees served our customers, and that everyone in the building was safe.
Every time I go to Atlanta, I can’t help but think it’s a baby Los Angeles. Terrible traffic—even Sunday mornings—sprawling layout with no discernible center, and strip malls galore. The differences (yes, there are many) don’t quite work in Atlanta’s favor: LA has the beach, heavenly weather, and one of the most health-forward food scenes in the world.
When I was in high school, our refrigerator stopped working. Since my mother never really cooked, we saw no reason to replace it. We put drinks on the windowsill to cool down. I sipped tap water from pickle jars and ate on the couch with a towel across my lap.
Where government leaders fail, perhaps chefs will succeed.I think this partly because of something Esther Choi said when we talked for our cover story: “I truly believe,” the chef/owner of m˘okbar told me, “that food is the first element that brings people to be interested in any culture … You fall in love with a cuisine and it opens the door to other aspects of the culture.
The moronga, or pork blood sausage, arrived in a tray covered with plastic wrap as we rode in a bus down a Los Angeles highway.I chose one of the massive dark rings off the tray and took a bite, washing it down with a guava Jarritos soda and a bite of tamale all from the plate that was the paper towel on my lap.
The fast-casual restaurant industry has redefined restaurants as we know them, forcing traditional quick-service operators to enhance their experience and full-service restaurants to pay more attention to speed and convenience.
Waitressing my way through college, I spent some time in a restaurant kitchen, but when FSR launched in 2012, I had my first official kitchen tour. The Angus Barn in Raleigh, North Carolina, offered an impressive introduction into the inner workings of a multi-million-dollar operation.
If you’re a regular reader of QSR, you know that we’re betting on an emerging segment known as fast casual 2.0. With everything from chef-created menus and superior beverage programs to responsibly sourced ingredients and an emphasis on hospitality, these are the players who are taking the lead in limited service and giving casual dining a run for its money.
Mark Verge received two angry phone calls. One guy called him “Mr. Perfect.” They wanted Verge to step off his pedestal and back into the trenches. They also happened to be fellow restaurateurs.What could Verge have said to turn his desk into a complaints center? He told the truth.
Sprinkled throughout this story are suggestions and innovations from restaurant owners and operators, culminating in a presentation of 100 Best Practices to consider for 2017. We thought this list would be a fun and productive way to kick off the New Year, but a list that could be just as important is what not to do.
Dear dedicated FSR reader,Welcome to a fresh online FSR experience! I’m excited to introduce you to FoodNewsfeed.com, our new digital home for FSR magazine and your one-stop-shop for foodservice news and insights.