Grubhub and Oracle Hospitality Collaborate to Simplify Delivery
Grubhub, a leading takeout marketplace, announced its integration with Oracle Hospitality, Oracle Hospitality, a leading provider of hardware, software, and services that allow food and beverage operators to deliver exceptional guest experiences while maximizing profitability. Restaurants using the unified system— designed with the needs of enterprise and franchise restaurants in mind—can now manage all of their orders, both in-house and takeout, from one device. Additionally, restaurants will be able to more efficiently staff, save time on menu updates, consolidate financials and free up space on the crowded delivery tablet counter.
Grubhub's POS integration raises the bar for in-house restaurant technology efficiency and eliminates the need to use multiple tablets, offering restaurant employees a streamlined restaurant operations experience. This means more time for staff to focus on what matters most: serving up delicious food.
"We're completely focused on creating technology that enhances the experience of our restaurant partners," says Stan Chia, Chief Operating Officer of Grubhub. "With restaurant feedback in mind, we've built integrations designed to create efficiencies for restaurateurs. These improvements will positively impact the bottom line of restaurateurs, by helping restaurant owners spend less time on management logistics and more time creating great food."
Some key benefits include:
Improved staffing efficiencies—Streamlining restaurant management functions means restaurateurs can deliver more orders for negligible incremental labor. This leads to significant cost savings, particularly for high-volume restaurants
Smoother restaurant operations—Managing orders and inventory directly from the POS system allows staff to focus on serving up delicious food, rather than spending time tracking orders on multiple tablets
Save time on menu updates—Menus updated via the POS system will automatically update on Grubhub's website, and on the mobile web and apps. This offers significant time savings to restaurant employees
Better business insights—Consolidated financial information makes balancing the books and managing tips easier and more efficient
Fewer devices in-house—Integrating into one in-house system allows restaurant owners to reduce the amount of hardware at each restaurant, clearing the crowded counter of delivery tablets to create a more functional space
Easily deploy delivery services across properties—With this new partnership restaurateurs can easily grow their revenues by leveraging delivery and pick up orders nationwide through Oracle Hospitality Simphony software
"Oracle Hospitality is excited to extend the functionality of our Simphony restaurant management software and MICROS POS by partnering with Grubhub," says Mike Webster, senior vice president and general manager at Oracle Hospitality. "Together we're enabling restaurants of all sizes to easily add and scale online ordering and delivery services across their entire footprint. With Simphony supporting Grubhub orders, restaurants can easily manage the demand for delivery and in-house orders on the kitchen."
Point of sale integration is a top request from Grubhub's restaurant partners and by partnering with Oracle Hospitality, the integration will make order management easier than ever for enterprise and chain restaurants.