HotSchedules, a leading provider of workforce and back office solutions for the restaurant and hospitality industries, announced record-breaking usage numbers by its over 3 million active users. In 2018 over 170,000 restaurant locations across 61 countries leveraged the HotSchedules platform for its workforce and back office solutions, enabling managers with the tools needed to take the next best action to maximize efficiency, minimize costs, increase revenue and create a better experience for guests and employees alike.
Last year, HotSchedules customers scheduled over 2 billion labor hours and traded over 14 million shifts. The integrated talent development solution of HotSchedules continued to demonstrate strong results in enabling employees to learn and grow anytime and from anywhere. Last year, 6.5 million training courses were delivered through the product.
In 2018, HotSchedules customers:
- Managed 2 Billion Labor Hours
- Delivered 6.5 Million Training Courses
- Ordered $44 Billion Back Office Inventory
- Executed 14 Million Shift Trades
- Generated over $100 Billion in Supported Sales
With a proven track record of success, HotSchedules executed a strong pipeline of new and expanding partnerships with customers including Del Frisco’s, Noodles & Co., Natural Grocers, Logan’s Roadhouse and Jason’s Deli, among others.
“This past year, we’ve continued our momentum in securing numerous key customer wins and bringing our labor, inventory and compliance solutions to operators who are looking to drive profitability, improve work operations and increase communications between managers and their teams,” says Mike Arenth, Chief Executive Officer at HotSchedules. “As competitive pressures continue to mount, and the labor market tightens across the industry, our customers look to us and our solutions to help ensure their teams are providing a superior guest experience in any situation. Through our Clarifi™ platform, we are helping our growing list of customers maximize efficiency, reduce costs and increase revenue.”
As a result of record adoption and usage, the HotSchedules iOS App ranked as the No. 1 most downloaded paid business app on Apple iTunes Store for 2018. HotSchedules’ ongoing commitment to innovation was exemplified in 2018 with the launch of HotSchedules Essentials – two new service levels offering small businesses in industries including healthcare, entertainment, recreation, and personal services access to the best of HotSchedules’ industry-leading employee scheduling, communications and time and attendance functionality.
