Employee Management

P.J.W. Restaurant Group Grows Corporate Tech Team

The P.J.W. Restaurant Group announced the hire of Dylan Maxwell as Senior Manager, Systems and Analytics. In this newly created role, Maxwell will serve as a critical member of the corporate team providing actionable insights into the financial, operational, and marketing programs to enhance customer satisfaction, grow revenue and increase productivity for the growing multi-concept operator responsible for P.

Kevin Flannery Joins Ocean Prime New York as General Manager

Cameron Mitchell Restaurants announced the appointment of Kevin Flannery, a Certified Sommelier and Specialist of Wine and Spirits, as the new General Manager of Ocean Prime New York. He joins the Cameron Mitchell Restaurant Group Property after 10 years of experience in high-end restaurants around the country, including LA, D.

What to Do When You Have to Fire an Employee

No one likes to fire employees, but when your team acts inappropriately or doesn’t meet brand standards, it can be a necessity. As a former human resources manager for a national retail chain and manager of the licensed coffee shop in our store, I had to let many people go, and it was never easy.

Chili's Names New EVP to Lead Culinary Innovation

Brinker International, Inc. announced Steve Provost was named executive vice president and chief marketing and innovation officer of Chili's Grill & Bar. In this role, Provost will lead the brand's consumer insights, culinary innovation, and marketing teams.

San Juan Marriott Resort & Stellaris Casino Names New Executive Chef

San Juan Marriott Resort & Stellaris Casino announced the appointment of Marcelo Dante Filosi Bordenave as Executive Chef and Director of Food & Beverage. In his new role, Dante will build upon the Condado-based property's 'urban resort' concept, further developing its locally inspired menus, while overseeing all culinary staff and ensuring consistent top-quality food and beverage standards throughout its two restaurants and Red Coral Lounge.

What Restaurants Really Think About Health Care

Like many Americans, I couldn’t break down a health care bill if I tried.In response, I handed over the topic to our more-than-capable readers, professionals throughout the restaurant industry who have direct day-in and day-out experience with this lava-hot issue.

SKYBOKX 109 Sports Bar & Grill Names New Chef

SKYBOKX 109 Sports Bar & Grill, a Greater Boston’s destination for the ultimate culinary and game-viewing experience in Natick, announced Brent Sparks as the restaurant’s new chef. Sparks, who began his culinary journey at the young age of 17, takes inspiration from a variety of cuisines to craft innovative, comfort food-style dishes for the restaurant.

Dream Hotel Group Names Jeff Lee Director of Food & Beverage

Renowned hotel brand and management company Dream Hotel Group announced the appointment of Jeff Lee as Director of Food & Beverage. Lee will assist with the overall direction of food and beverage for the company and its brands: Dream Hotels, Time Hotels, The Chatwal, and Unscripted Hotels, working on the various restaurant and bar concepts within the hotels and strengthening culinary partnerships across all four brands.

5 Ways to Coach Your Employees to Better Performance

Before I came to FSR, I was a salesfloor and then human resources manager for a major retailer, and I was also responsible for the management of a national coffee chain. In these roles, my job was to ensure operations were running smoothly, that our employees served our customers, and that everyone in the building was safe.

Trabon Names CFO Shawn Nicholas New CEO

The Trabon Group, a nationally recognized and awarded marketing services and technology solutions company, named Shawn Nicholas CEO. Nicholas has been Trabon’s CFO since 2013. Tim Trabon, owner and former CEO for over 50 years, remains chairman.