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Restaurants Embrace Mobile Apps to Enhance Customer Service and Operational Efficiency

Today, the phrase “there’s an app for that” can be applied to just about any personal or business activity. With a relatively low cost of entry and tremendous ease of use, it’s no wonder that businesses of all kinds have embraced apps and mobile technology as a way to stay competitive, growing, and profitable.

13 Ways to Painlessly Improve Profitability by Saving Energy in 2013: Part 3

Are energy hogs robbing you blind? There’s only one way to hunt them down: conduct an audit of your facilities. Many utilities may be willing to do that for you. If you prefer to do the hunting yourself, however, here are a few areas to review, courtesy of the Food Service Technology Center (FSTC) and the Environmental Protection Agency (EPA).

The Secret Behind a Successful Loyalty Program

Full-service restaurants recognize the importance of customer loyalty, but they occasionally jeopardize it in their ongoing efforts to attract new diners. While owners and managers do need to focus on new business, two other opportunities are just as deserving of their attention: how to maintain and please existing customers as they try to attract new ones, and how to keep all of their customers coming back.

6 Tips from Industry Veteran Dave Query

Twenty years ago, Dave Query started Big Red F Restaurant Group in Boulder, Colorado. He recently served up a few of the lessons he’s learned along the way for the Restaurant Owners Uncorked video series, covering topics from business structure to the “gut check” he's done every day since he opened the doors of his first restaurant.

The Power of Group Purchasing Organizations

A group purchasing organization (GPO) is an organization that pools the buying power of its individual members to help get the best possible prices and quality on products and services. Some people might be familiar with the idea of group purchasing from the practices of insurance companies and wholesale retail operations like Costco.

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Valhalla Table's Mango Quinoa Salad, courtesy of the National Mango Board

A Summer of Mango Love

A whole world of mangos allows us to enjoy a fresh supply any time of year, but the spring and summer months provide a unique opportunity for innovative chefs. We're coming up on the peak season for mangos, a good time to really have some fun with the most popular fruit in the world.