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Expert Insights

What is Wagyu Beef, and How Should it be Prepared?

A fresh, choice cut of Wagyu beef is unequivocally one of the most decadent and enjoyable delicacies one could ever hope to experience. You have probably heard of it, but have you eaten it? There are a number of misconceptions, however, about what exactly Wagyu beef is, and perhaps more importantly, how to prepare it.

How the Gig Economy Can Help Restaurants

The restaurant industry has long embraced technology, from relying on POS systems and restocking platforms to leveraging Yelp reviews and social media. Now it is beginning to capitalize on the rise of the gig economy, but not without some challenges.

Why Handling Gluten Is a Bigger Deal Than You Think

For those living gluten-free, dining out can be a challenge and potential source of anxiety. While many restaurants have gluten-free (GF) offerings, ensuring that procedures are followed to avoid cross-contamination and that all ingredients used are truly safe is a paramount concern for GF diners, and being able to answer questions in a straightforward and accurate way needs to be part of wait staff training.

What Restaurants Need to Know About Mobile Wallet Technology

Restaurants today are searching for effective and innovative approaches to build a strong and dependable loyalty base. However between low consumer adoption and the financial challenges these programs can present, there is a significant opportunity to make these programs more effective.

5 Things You Should Know About Your Customers

Do you think you know your customers? Think again. There’s more and more information available to savvy restaurateurs who want to find out everything they can about their guests in order to make more informed decisions about everything from what to put on the menu to how to staff locations.

Tip Credits: Is the DOL’s 20 Percent Guidelines a Bridge Too Far?

When does a server stop being a server? According to the Department of Labor’s enforcement handbook, when servers spend more than 20 percent of their time on non-tip generating activities. Relying on that interpretation, courts have held that employers lose the benefit of the tip credit provision when servers spend in excess of 20 percent of their time on such activities.

5 Ways to Promote Safety in Restaurants

According to the Occupational Safety and Health Administration (OSHA), employers must create a safe working environment. However, employees have a critical part to play in ensuring safety in the workplace.

Try This Trick to Reengage Your Team

Whether you are a franchisor or franchisee, you want each of your restaurant locations and its employees to make more money. Challenges being placed on already thin margins make it difficult to keep up with the increased demands from labor, food costs, rent, and more.

5 Ways to Improve Safety and Retain Talent

The upcoming holiday season is expected to bring healthier restaurant sales due to rising disposable personal incomes and high U.S. consumer confidence. Many restaurant owners and managers may need to recruit additional employees to keep up with the anticipated demand.