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Wait Times Slam Red Robin's Performance

Chief executive Denny Marie Post called Red Robin’s recent results “profoundly and personally disappointing,” Tuesday afternoon as the brand recapped second-quarter results. Same-store sales declined 2.

Why it's Time to Jump on the Big-Data Bandwagon

For years, large restaurant chains have been getting a leg up on the competition by using data science and data management to more effectively run operations. But as mobile and cloud technology become more widely available and affordable, micro-chains and even single-unit restaurants are embracing big data to take the guesswork out of management and stay competitive.

Chili's Gets its Mojo Back

There was a lot at stake for Chili’s in fiscal 2017. CEO Wyman Roberts went as far as calling it “an important and pivotal year for our business,” during an August 14 conference call. The brand was carrying a streak of negative same-stores into the calendar, with a menu too broad, operations too complex, LTOs that hurt execution, and technology that failed to leverage Chili’s standing or core strengths.

Twin Peaks' Sales, Traffic Surge in Record-Breaking Quarter

Twin Peaks is continuing to accelerate its success with record-breaking comparable sales growth and affirmative plans for expansion.On Monday, the Dallas-based company announced comparable sales and traffic that show the brand far out-performing the casual dining sector, according to sales data from Black Box Intelligence, a restaurant industry financial performance benchmarking company.

Kona Grill Seeks Turnaround with New CEO

There is no shortage of changes taking place at Kona Grill. The latest is the promotion of Jim Kuhn to president and chief executive officer, a move the company announced August 9 along with its second-quarter results.

Restaurant Sales Come Up Short in Disappointing July

TDn2K’s July snapshot showed growth for chain restaurants, but the overall picture was a bit concerning. The industry posted same-store sales gains of 0.5 percent during the month. However, this was measured against a very weak July 2017—the third slowest month in the past three years in fact.

Real Mex Files for Bankruptcy, Plans to Sell Assets

RM Holdco LLC, operator of the El Torito and Chevys Fresh Mex brands, announced August 6 it has filed for bankruptcy and plans to sell the company to Z Capital Group LLC, one of its largest shareholders, in a deal valued at $46.

Labor Costs Bite Cheesecake Factory's Sales

The Cheesecake Factory’s second-quarter earnings may have been disappointing, but the market’s reaction was far more dramatic—to the point that it experienced the worst single-day trading plunge since 1999 on August 1.

Did IHOP's IHOb Campaign Drive Sales? The Results Are In

Let’s face it. Love or hate IHOP’s IHOb campaign, we all want to know how it fared. Dine Brands’ second-quarter review was the first chance to really get a handle on some of the concrete data behind one of the most buzzed-about promotions in recent history.

Does America Love Applebee's Again?

Has America rediscovered its love for Applebee’s?That’s the belief of John Cywinski, president of the nation’s largest casual-dining chain, following the highest quarterly domestic sales increase in more than a decade.

Denny's Shifts Course as Value Wars Heat Up

Since 2009, Denny’s has opened more than 500 restaurants, which represents about 30 percent of its entire system and is one of the more impressive growth charts in casual dining. Following its second-quarter review July 30, the brand revised its outlook for fiscal 2018 for total operating revenue to $626–$634 million from $634–$642 million.

Squeezed by Labor, Texas Roadhouse Won't Change What it Stands For

Texas Roadhouse has battled labor inflation for some time now. That’s not an uncommon thread throughout the industry, especially as unemployment continues to drop and the market tightens. Brands have lifted prices, or turned to technology, like kiosks and tablets, to lessen the burden in many cases.

The Reason Outback's Success Story has Staying Power

To peek into the nature of Outback’s shifting business, the word “discount” was mentioned 18 times during Monday’s second-quarter conference call. In this case, it was used to illustrate how the iconic steakhouse has redirected a strategy once featured without pause in casual dining.