The demand for convenience and personalization is greater than ever and it's changing the way guests interact with every single restaurant. There is a clear transition from at-counter mobile payments to mobile-initiated orders.
The first quarter of 2018 marked the fifth consecutive quarter of continued momentum for Tampa-based Bloomin’ Brands, said CEO Liz Smith during an April 26 earnings call. The parent company of Outback, Carabba’s Italian Grill, Fleming’s Prime Steakhouse and Wine, and Bonefish Grill said the tactics of its growth strategy are paying off.
The Cheesecake Factory, Inc.’s first quarter earnings call for 2018, held April 25, found the executive team hopeful for the future. In its 2017 fourth quarter earnings call, the brand had laid out a new year plan of action that involved a focus on digital initiatives with a delivery-integrated point of sale system and a social media marketing strategy.
An off-premise dining strategy is crucial to a modern restaurant's success. Multiple studies continually prove that as these options increase, more and more guests will order their food from an off-premise location for delivery or pickup than dine in-house.
In April of 2012, I took an early birthday trip, boarded a flight around midnight at Dulles International Airport, and was eating falafel on the cobbled streets of Istanbul by the next evening. It was love at first bite—not that I hadn’t had falafel before.
Editor’s note: Top Ops is a monthly column that grapples with the prominent operational quandaries facing restaurateurs in the 21st century—employee retention, the rise of off-premise, etc.—and explores how top brands are employing innovative mobile and third-party solutions to tackle them.
This past quarter, World of Beer rebranded as World of Beer / Bar & Kitchen. It might seem like a subtle change, but it’s hardly a surface one. And it’s one chief executive officer and president Paul Avery has been barreling toward since he purchased controlling interest in the Tampa Bay-based brand in January 2013.
Mingling comfort flavors with modernity, culturally inspired menus have the power to offer diners flashbacks to childhood and travel adventures, as well as fresh experiences. Today’s full-service restaurants with authentic cuisines are leaning into to this role, blending new trends with old roots to serve up authentic, yet approachable bites.
In the past several months, Famous Dave’s business model and corporate structure has shifted behind the curtain. Jeffery Crivello, the chief financial officer of PW Partners Capital Management, LLC, took over as chief executive officer in November.
In the restaurant industry, growing a business must go hand-in-hand with scaling sustainability. Most restaurants face a slim, 3 to 5 percent average profit margin, but sustainability efforts can lead to impactful cost savings that improve the bottom line.
Labeling something Mediterranean can be a bit simplistic. The Mediterranean Sea Basin encompasses parts of three continents, numerous nations, and various cultures, topographies, and agriculture.“The Mediterranean may have a single meaning, such as geographic, but in culinary terms it is so much more,” says Juan Coronado, brand ambassador for Bacardi.
During the hot, summer months, going out and enjoying a nice meal with friends and family can be a relaxing experience. Just as guests pour into your restaurant to escape the blazing heat, other undesirable visitors, such as pests, do the same.
In the Barclays Capital 2017 industry report on the fastest growing 200 private restaurant chains in the U.S., most of the top 20 consisted of quick-service eateries except for three: First Watch, Black Bear Diner, and Bar Louie.
When Rachel Cope finds a gap in the market, her first instinct is to fill it. And in the up-and-coming Oklahoma City restaurant market, there have been plenty of gaps to fill. After working front-of-house and managerial positions in a number of local restaurants during and after college, Cope set out to create a concept of her own, inspired by the famous Home Slice Pizza in Austin, Texas.
Bertucci’s Corp. filed for Chapter 11 bankruptcy protection, the company announced Monday (April 16). The Northborough, Massachusetts-based pizza chain also revealed that it has a deal lined up to sell the business for about $20 million to an affiliate of Chicago-based investment firm Right Lane Capital LLC.