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Women Executives Respond to Health Insurance Issues

The organization Women Executives in the Beverage Industry (WEBI) announced a partnership with SASid Insurance Development to provide members of the U.S. beverage and hospitality community access to affordable health insurance.

Tipping Controversies Challenge Tradition

Several New York City restaurants were named in a lawsuit on July 18 over deceptive tipping practices, including Applebee’s, Olive Garden, and Red Lobster. The $5.5 billion class action lawsuit is over the restaurants’ decision to include an added gratuity and tip line on the bills.

NRA: Proposal Creates Unlevel Playing Field Between Restaurants and Grocery Stores

In a letter to lawmakers March 21, the National Restaurant Association and several restaurant companies said that H.R. 1249 would create an unlevel playing field between restaurants and other entities that serve restaurant food, such as chain grocery and convenience stores, by exempting those stores from providing uniform nutrition information to customers.

NRA Responds to Ruling to Overturn New York City Beverage Ban

The National Restaurant Association released the following statement about the decision by a New York state judge who struck down the New York City beverage ban March 11. The ruling by State Supreme Court Justice Milton Tingling in Manhattan came down just one day before the ban was supposed to take effect.

Immigration Reform on Track for 2013, NRA Says

The National Restaurant Association said it is encouraged that immigration reform is starting to gather momentum early in 2013.The Association also noted it is continuing to lobby for legislation that makes sense for restaurateurs and other small business owners.

Complying with the Costly Affordable Care Act

Restaurateurs are searching for ways to mitigate increased costs when the Patient Protection and Affordable Care Act takes effect in 2014 and any restaurant with 50 or more full-time employees is required by law to comply.

Liquor Laws are Utah’s Achilles’ Heel

On one hand, Utah presents like the proverbial promise land for enterprising restaurant operations. Surging population figures, a deep labor force, and the National Restaurant Association’s forecast of a 4.

Concealed Handguns in Restaurants Bill Introduced Again in N.C. General Assembly

On January 30, Representative Justin Burr (R-Stanly and Montgomery Counties) introduced House Bill 17 – Gun Permits/Restaurants and Confidentiality. If passed, the bill would allow persons who possess valid concealed handgun permits to bring their firearms into all restaurants and eating establishments, even those that serve alcohol.

The Discount Dilemma

If you discount it, they will come. That seems to be the mantra for restaurants taking advantage of Groupon, mobile coupons, and other discount tactics. But the big-money question is this: Will discounts attract loyal customers who come back again and again to dine at full price? And while special offers are an effective tool for driving traffic, they can cause collateral damage.

Minding Your Guests’ Manners

While keeping customers happy is a perpetual challenge in the restaurant industry, some operators have learned that success may come from making a few guests unhappy.Operators who pride themselves on hospitality advise establishing clear rules on guest behavior and empowering staff to enforce them.

National Council of Chain Restaurants Disappointed in EPA’s Decision on RFS Waiver

The National Council of Chain Restaurants issued the following statement November 16 from executive director Rob Green on the Environmental Protection Agency’s decision not to grant a waiver of the Renewable Fuel Standard mandate:“We are very disappointed in the Environmental Protection Agency’s decision not to grant a waiver from the Renewable Fuel Standard ethanol mandate.