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Employee Manuals

Working in a restaurant is often seen as a happy-go-lucky job but as anyone in the industry knows, that’s not exactly true.Every restaurant operator needs to have rules and regulations in place, and a firm grasp on what he or she expects of staff members.

FDA Takes Steps to Protect Public Health

The U.S. Food and Drug Administration announced today that it is taking three steps to protect public health and promote the judicious use of medically important antibiotics in food-producing animals.Antimicrobial resistance occurs when bacteria or other microbes develop the ability to resist the effects of a drug.

NRA Announces Finalists of Operator Innovations Awards

An independent panel of judges has selected the finalists for the National Restaurant Association’s inaugural Operator Innovations Awards. Three finalists in each of five categories–Sustainability, Technology, Food Safety, Health & Nutrition, and Menu Development–will be brought to Chicago for the Association’s 2012 Restaurant, Hotel-Motel Show this May.

Georgia-Pacific Manufacturing Sites Earn Sustainable Certification

As part of its broad commitment to sustainability, Georgia-Pacific Professional announced today it meets Sustainable Forestry Initiative (SFI)-certified sourcing requirements at manufacturing sites that make the company’s broad range of washroom, wiper, and foodservice products.

Delight Your Customers

Restaurants are not leveraging customer loyalty, which can be their single biggest asset in growing their sales.And it’s easy to find out which are your most loyal customers these days. There’s a plethora of technology designed for just this purpose.

Beer Institute Names VP of Communications

The Beer Institute announced the hiring of Chris Thorne as vice president of communications for the trade association, whose members produce more than 90 percent of beer consumed in the U.S.Thorne, a Capitol Hill veteran and a former reporter, will lead the Beer Institute’s communications strategy directed at policymakers, the alcohol beverage industry, the media, and other stakeholders.

Cintas Releases Top Tips for Safe Work Environment

In recognition of National Public Health Week (April 2-8, 2012), Cintas Corporation, the leader in first aid and safety products and services, today announced top tips for maintaining a safe work environment.

How PACA Enforces Fair Trade In Produce

Last week, the USDA’s Agricultural Marketing Service (AMS) hosted a webinar delineating better business practices in produce. The U.S. Department of Agriculture ensures fair trade practices in the marketing of fresh and frozen produce using PACA, the Perishable Agricultural Commodities Act.

An Independent Woman

Chef Susan Goss is the quintessential independent restaurateur—community-minded, cool under pressure, and anything but cookie cutter.As co-owner of Chicago’s West Town Tavern, Goss works in the neighborhood where she lives.

FCSI The Americas Hosts Spring Conference April 19-21

FCSI-The Americas, a consulting society dedicated to serving independent foodservice design and hospitality management professionals, will host its annual conference April 19-21 in Kansas City, MO at the Intercontinental Kansas City at the Plaza.

World Bank Announces Seafood Sustainability Initiative

The World Bank has announced an influential coalition of governments, international organizations, and private interests that will make up its Global Partnership for Oceans, designed to work on ocean sustainability projects worldwide.

Foodservice Industry is Top Target for Cybercriminals

Trustwave, a leading provider of information security and compliance solutions, today published the Trustwave 2012 Global Security Report, a reflection and analysis of investigations, research, and client engagements conducted in 2011.