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Madame Chairman

As Roz Mallet treads the halls of Congress before meeting with legislators about important restaurant-industry issues, she’s on the phone, discussing a separate, vital matter with her business partner at their fledgling company back home in Dallas.

A Very Public Affair

The National Restaurant Association’s 26th annual Public Affairs Conference had all the elements of an award-winning movie: drama, tears, and large doses of inspiration.The main event featured more than 500 restaurateurs from 45 states descending on Capitol Hill in a full-throttle effort to bring the industry’s message to our nation’s legislators.

NCCR Supports Small Business Tax Cut Act

The National Council of Chain Restaurants today issued the following statement from Executive Director Rob Green in support of H.R. 9, the Small Business Tax Cut Act of 2012, sponsored by House Majority Leader Eric Cantor, R-Va.

Restaurant Operators Take Jobs Record to D.C.

America’s restaurant operators are taking their record as leading job creators to Capitol Hill to highlight the integral role the restaurant industry plays in our nation’s economy and to advocate for pro-growth policies and legislation that would allow them to create even more jobs.

Employee Manuals

Working in a restaurant is often seen as a happy-go-lucky job but as anyone in the industry knows, that’s not exactly true.Every restaurant operator needs to have rules and regulations in place, and a firm grasp on what he or she expects of staff members.

FDA Takes Steps to Protect Public Health

The U.S. Food and Drug Administration announced today that it is taking three steps to protect public health and promote the judicious use of medically important antibiotics in food-producing animals.Antimicrobial resistance occurs when bacteria or other microbes develop the ability to resist the effects of a drug.

NRA Announces Finalists of Operator Innovations Awards

An independent panel of judges has selected the finalists for the National Restaurant Association’s inaugural Operator Innovations Awards. Three finalists in each of five categories–Sustainability, Technology, Food Safety, Health & Nutrition, and Menu Development–will be brought to Chicago for the Association’s 2012 Restaurant, Hotel-Motel Show this May.

Georgia-Pacific Manufacturing Sites Earn Sustainable Certification

As part of its broad commitment to sustainability, Georgia-Pacific Professional announced today it meets Sustainable Forestry Initiative (SFI)-certified sourcing requirements at manufacturing sites that make the company’s broad range of washroom, wiper, and foodservice products.

Delight Your Customers

Restaurants are not leveraging customer loyalty, which can be their single biggest asset in growing their sales.And it’s easy to find out which are your most loyal customers these days. There’s a plethora of technology designed for just this purpose.

Beer Institute Names VP of Communications

The Beer Institute announced the hiring of Chris Thorne as vice president of communications for the trade association, whose members produce more than 90 percent of beer consumed in the U.S.Thorne, a Capitol Hill veteran and a former reporter, will lead the Beer Institute’s communications strategy directed at policymakers, the alcohol beverage industry, the media, and other stakeholders.

Cintas Releases Top Tips for Safe Work Environment

In recognition of National Public Health Week (April 2-8, 2012), Cintas Corporation, the leader in first aid and safety products and services, today announced top tips for maintaining a safe work environment.

How PACA Enforces Fair Trade In Produce

Last week, the USDA’s Agricultural Marketing Service (AMS) hosted a webinar delineating better business practices in produce. The U.S. Department of Agriculture ensures fair trade practices in the marketing of fresh and frozen produce using PACA, the Perishable Agricultural Commodities Act.

An Independent Woman

Chef Susan Goss is the quintessential independent restaurateur—community-minded, cool under pressure, and anything but cookie cutter.As co-owner of Chicago’s West Town Tavern, Goss works in the neighborhood where she lives.