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Industry News

Wrangling Customer Opinion

There are reviews on Citysearch, Yelp, and OpenTable. There are mentions on Facebook and Twitter. There are even comments on blogs and community threads.So how is a restaurant supposed to keep up with all of this customer feedback floating around the Internet waters? Enter newBrandAnalytics, whose Social Guest Satisfaction Solution wades through all of the feedback data on the Web, bundles it, and delivers it to restaurants, all in a structured and easy-to-understand package.

Diners Don't Want to Pay More for Healthy

The expanding waistlines of U.S. consumers have created a flurry of governmental and restaurant industry actions aimed at getting Americans to eat more healthfully. Consumers are slowly getting the hint, but they don’t want to pay more for healthier restaurant food, according to a recently-released report by The NPD Group, a leading market research company.

Two Airport Restaurants Win Design Awards

The beauty of both great ambience and food is celebrated by HMSHost as a first-place winner in the American Society of Interior Designers (ASID) Washington Metro Chapter’s Celebrate Design! 2011 competition.

Icelandic Cod Deemed a "Good Alternative"

The Monterey Bay Aquarium’s Seafood Watch has just upgraded trawl-caught Atlantic Cod from Iceland to a “Good Alternative” for consumers. The Seafood Watch, started by the Aquarium in 2000, empowers seafood consumers and businesses with information and data allowing them to make purchasing choices that will support healthy and sustainable oceans.

Frances Allen Kicks Up Marketing at Denny's

Marketing can sometimes be a frightening word, especially for restaurants that feel they don’t do enough of it.The restaurants that do a good job of it, however, are the chains and among them is Denny’s, which last year hired a new chief marketing officer in the form of Frances Allen, former CMO at Dunkin’ Brands, who has pushed the chain in new directions since she came onboard last August.

400,000+ Summer Jobs Expected, says NRA

Restaurants are expected to add 425,000 jobs this summer season, a 4.6 percent increase over the March 2011 employment level, according to National Restaurant Association (NRA) projections released today.

Margaritaville, The Flamingo Play Games in Vegas

Margaritaville and The Flamingo Las Vegas are bringing to the city a gaming experience unlike anything else with the opening this fall of the "Margaritaville Casino at the Flamingo", a new and exciting gaming space.

California Pizza Strikes a Deal in Taiwan

California Pizza Kitchen, Inc. announced an agreement to expand into Taiwan with new franchise partner, Quanta Foods. As part of the agreement, a minimum of six new California Pizza Kitchen restaurants are expected to open in Taiwan over the next 5 years.

PeopleAnswers' Hiring Software Gets an Upgrade

PeopleAnswers—a provider of web-based hiring assessments for brands like Panera Bread, Macy’s, and HSBC—announced significant enhancements to its talent assessment software suite, including new business intelligence capabilities, behavioral onboarding tools, and a flexible interview guide.

Burger Throwdown Goes Down in IL

Nearly 300 attended in 2010, and this year more than 350 are expected at the Third Annual Summer BBQ and Burger Throwdown, a delicious event produced by ACF Windy City Professional Culinarians. This competition pits Chicago-area culinary schools against each other in a test of creativity and skill; winners are awarded scholarship dollars.
 

D.C. Savors Craft Brews

Once again, craft brewers from across the U.S. made their pilgrimage to the nation’s capital to celebrate SAVOR Beer Week D.C., enjoy the benchmark of beer and food events, and roll up their sleeves for a little old-fashioned politicking.