The rising cost of chicken wings has put so much pressure on Buffalo Wings & Rings that executives formed an in-house chicken task force to find ways to tackle the problem. “We meet every week to just go through and find out what we can do to alleviate some of the pressure,” says Tom Jenkins, director of franchise operations.
As casual dining chains struggle to maintain market share, many brands are looking to off-premise occasions to cushion against ongoing challenges in the segment. Executives from several large casual dining chains pressed the growing importance of carry-out and delivery orders in recent quarterly earnings calls with investors.
During Jeff Iverson’s college years in the 1980s, he witnessed a rapid change at college-town bars. While names like Budweiser, Coors, and Miller dominated the taps early on, about half the handles gave way to craft beer labels by the time he graduated in 1988.
When Larry Flax and Rick Rosenfield left behind their careers as criminal lawyers in 1985 to jump into the restaurant business, they believed that the strength of their California Pizza Kitchen concept would make or break their success.
In surveys conducted across 11 consecutive months leading up to the presidential election, operators questioned by the National Restaurant Association expressed negative sentiments about the business environment for the two quarters following.
While most advertising and marketing efforts have strict objectives and measurable outcomes, Jovanis Bouargoub is more flexible when it comes to his efforts to capitalize on the buzz surrounding Pokémon Go.
It’s a familiar sight: the back-of-house office overflowing with stacks of paper invoices documenting recent deliveries of linens, produce, meat, and dry goods. Perhaps the only thing worse than keeping tabs on all that paper is the headache of entering those costs into bookkeeping software.
Perhaps no cooking style speaks to tradition as much as Italian cuisine. And perhaps no culture on earth holds food as closely as the people of Italy. From pesto ground from basil leaves in the north to the sweet cannelloni found down south in Sicily, Italian foods are much adored for their regional flair and their down-home characteristics.
For many chefs, the opening of a first restaurant marks a sort of culinary rite of passage. For the first time, they have the ability to assert total control and speak with their own culinary voice, not that of someone else.
Robby Kukler’s first restaurant job came the way of a Best Western in Flint, Michigan, where taking care of weary travelers was the name of the game. Now, years later, Kukler is a partner at Fifth Group Restaurants, which operates seven restaurants and a full-service events company in Atlanta.
When owners of Midtown Manhattan’s Bukhara Grill decided to expand and purchase a catering hall in 2013, they started shopping around for bank loans to fund the purchase. Owner/partner Vicky Vij says two banks outright denied them and another put up obstacle after obstacle, dragging out the process for months.
As a beverage consultant and bar manager at Provision No. 14 in Washington, D.C., Chad Spangler says that until the last decade, the beverage programs he observed at most American restaurants were more or less uniform across all segments.
Like many state and local governments, Hawaii has pushed the minimum hourly wage up above the federal rate of $7.25. The Aloha State’s minimum wage is currently $7.75 per hour, and will be growing to $10.
The restaurant industry is reliably unpredictable. What was supposed to be a bustling Friday night can quickly turn into a shockingly quiet, slow stretch. Likewise, there’s no telling when tables could surprisingly fill up during a thin-staffed weekday shift.