Costa Vida Fresh Mexican Grill | Food Newsfeed
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Costa Vida Fresh Mexican Grill

Costa Vida: A Case Study in Online Reputation Management

What a difference a few years makes. We have witnessed a seismic shift in the balance of power for those who control the brand message. In this age of social media and heightened communication, the customer has a more powerful voice than ever before, which is why many are calling this the “Age of the Customer.