Technology

QikServe Secures $3.4 Million Funding Round

Maven Capital Partners, one of the U.K.’s most active private equity houses, has led a $3.4 million investment in QikServe Limited (“QikServe”), which has developed a patented B2B cloud-based platform aimed at hospitality operators, enabling customers to order and pay for items from a smartphone, tablet or self-service terminal.

Custom Business Solutions' NorthStar POS Adds EMV Certification

Custom Business Solutions, developers of the restaurant industry’s first iPad-based Point of Sale System, announced EMV certification for its NorthStar POS platform with three of the restaurant industry’s largest payment providers: First Data, Heartland Payment Systems, and TSYS Merchant Solutions.

Alaska Seafood Marketing Institute Debuts new Crab POS Materials

The Alaska Seafood Marketing Institute announced new Alaska crab point-of-sale materials. The pristine waters of Alaska are home to some of the most prized species of crab including wild, sustainable Alaska Snow, Alaska King, and Alaska Dungeness crabAccording to Datassentials (January 2016), “Alaska” on the menu evokes impressions of freshness, great taste, purity and other health & wellness attributes.

Bridg Unveils New Marketing Platform

Bridg, a first software company that leverages big data to drive precision marketing campaigns for restaurant brands, unveiled its new marketing platform that bridges the gap between brick-and-mortar restaurants and retailers, allowing them to identify and connect with individual customers within the online universe, for the first time.

Hospitality Technology Resy Announces $13M Financing

Resy announced the completion of a Series A financing, led by Airbnb, Inc. Airbnb and Resy had previously announced a commercial partnership to integrate Resy into Airbnb’s platform. Also participating in the round are First Data Corporation and Resy seed investors RSE Ventures and Lerer Hippeau Ventures.

Grab App Helps Diners Skip the Wait at Airports

Mark Bergsrud was a longtime Continental Airlines employee responsible for e-commerce. During his many travels, he noticed that trying to navigate unfamiliar airports, often with very firm time constraints, led to limited choices when it came to dining.

2017 Restaurant Technology Trends and Predictions

The past year was a busy one for restaurant operators. While you were out on the front lines managing your business and driving success, the industry felt the impact of a one-two-punch.The first blow came in a wave of wage increases and legislative changes to labor laws—some of which are still shifting.

DineTime Launches Amazon Alexa Service

DineTime, the nation's fastest growing restaurant network, announced the launch of its first skill for the Amazon Alexa voice service, giving customers the ability to interact with Alexa-enabled devices such as the Amazon Echo and Echo Dot.

The Amazon of Online Beverage Options

Beverage Director Emily Molinari had two months to build the wine lists at six dining venues (plus a wine bar) inside Eataly’s second New York City location. Time was not on her side.“You end up trusting your gut,” Molinari says, of the rapid-fire decisions she had to make before the August 11 opening date of Eataly Downtown in the Westfield World Trade Center.

HuHot Mongolian Grill Boosts Reward Membership by 50 Percent

Paytronix Systems, Inc., a leading provider of reward program solutions to restaurants and retailers, announced that casual restaurant chain HuHot Mongolian Grill increased reward program membership by 50 percent after only six months on the Paytronix Rewards platform.

Technological Innovations Lead Foodservice Trends for 2017

Mintel, a leading market intelligence agency, announced the four key trends set to transform the U.S. foodservice industry in 2017—highlighting ingredient, technology, and experience trends expected to make an impact on the market.

OutMatch Names Brad Palmer Vice President of Sales

OutMatch, a leader in helping organizations match the right people with the right jobs, announced the appointment of Brad A. Palmer as vice president of sales. With more than 20 years of leadership in sales and sales management, business development, alliances, and channels, Palmer will direct sales efforts at OutMatch, focused on growing the company’s client base and revenue.

TouchBistro Secures Patent for Bill Splitting

TouchBistro has been granted a patent for a feature that enables restaurants to easily and quickly split bills between customers. The United States patent number 9514427—entitled "Graphical Interface and Input Method for Allocating an Invoice Amongst a Plurality of Accounts”—was issued on December 6.

Fishbowl and Olo Partner to Improve Customer Engagement

Fishbowl, a leading customer engagement platform provider for the restaurant industry, and Olo, a leading digital ordering provider for over 160 restaurant brands across the U.S., announced a partnership and platform integration, enabling restaurant operators to leverage online ordering data as a source for identifying customers and transactions, facilitating more effective engagement, repeat visits and increased sales.

Restaurant Tech Company Chowly Set for Breakout Year

Chowly, Inc., a Chicago-based company providing next-generation software for the restaurant industry, is growing at a rapid rate and poised for a breakout year in 2017. Coming off of a recent seed-funding round, the restaurant technology startup has expanded their client base internationally, moved into a new 2,000 square foot office space, and scaled their account management and sales teams to keep up with demand.