LRS Evolves Waitlist App into Complete Guest Management System
Long Range Systems (LRS), a supplier of technology that improves and enhances the guest experience, announced an updated version of On Cue for Restaurants (OCR), the waitlist app that integrates with multiple hardware tools to form a complete table management solution.
When integrated with LRS guest pagers, OCR provides restaurant guests the option of being notified by either text message or by an LRS guest pager. New in version 2.0 is integration with Table Updater, a handheld device that allows staff to update table status from across the restaurant.
Also new is the ability to sync the app on up to three iPads in a single location.
“On Cue is all about enabling simplicity and efficiency at the front door,” says John Weber, chief technology officer of LRS. “With Table Updater, the host doesn’t have to leave the stand to go scout for open tables, creating a better front door experience for customers and a more efficient table management process for the restaurant.”
The ability of OCR to run and synchronize on up to three iPads simultaneously creates flexibility for restaurants that have multiple hosts, points of entry, or independently managed seating areas. An activity log provides a running status so that all users remain informed of actions taken by other staff interfacing with the app.
Finally, the latest version of OCR provides multiple language options, a key differentiator for multinational brands.
“A simple and effective table management system liberates staff to focus on the guest experience,” Weber says. “It also helps maximize profits by ensuring that tables are being turned in the most efficient manner possible.”