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Addressing Bad Restaurant Reviews Online

A bad review is going to happen to every restaurant, no matter how hard you try.Of course, the good reviews are the ones to aim for, but it’s the negative feedback restaurants need to pay particular attention to, says Luther Lowe, manager of local business outreach for Yelp!, the online service review site.

Wine Lists Go Digital

Restaurants across the nation have started making the switch from paper wine lists to digital tablets or iPads. Despite upfront costs, the pioneers have seen beverage sales increased up to 20 percent. The market has since become saturated with companies providing affordable solutions.

Photograph Wine Label, Download Info with App

A new, free mobile application will change the way wine lovers find, buy, and enjoy wine this summer. The Natalie MacLean Wine Picks & Pairings app lets you use your smartphone camera to snap a picture of any bottle label bar code in the liquor store. With one click, you get tasting notes, scores, and food pairings.

Hotel Foodservice Industry Reinvents Itself

Few industries were hit as hard by the recession as the hotel foodservice market, which saw revenues bottom out in 2009 as consumers and businesses cut back on travel and travel-related expenditures such as foodservice and entertainment.

Bertucci's Launches Online Ordering

Northborough, Massachusetts-based Bertucci’s Corporation has announced the launch of online ordering, providing customers instant access to Bertucci’s entire Brick Oven menu from their PCs or iPhones.

LoSo App is a Restaurant’s Social Network

Foursquare, beware—there is a new game in town, and with a sole focus on restaurants and bars, people may stop alerting the media when they get to a location as banal as the convenience store.LoSo is a location-based social media app that competes with Foursquare, Gowalla, and Facebook Places in allowing people to brag about their real time location.

App Provides Intel on International Dishes

Guay tiaw khua kai: A visit to Thailand has unearthed this dish on a menu. Is it tastebud-tingling spicy? Does it include parts of an animal one has never considered eating before? Is it an appetizer, main course, or dessert, or for that matter, is it animal, vegetable, or mineral? The new MyCityCuisine app now available through iTunes answers these questions and more.

Cracker Barrel Wants You to Take a Look Around

Cracker Barrel Old Country Store provides a friendly home-away-from-home feel in its old country store and restaurant, and now the family-dining concept is serving up a virtual tour of its old country store, which is filled with nostalgic gifts and self indulgences, and of the restaurant, in which more than two million guests a year enjoy good country cookin’.

Produce Distributor Steps Up Its Green Game

Wind power is an obvious sustainability feature at Testa Produce, Inc.’s new distribution center, thanks to its 238-foot freestanding wind turbine. However, the Chicago produce distributor is also making innovative approaches to water management that are critical to the building’s energy- and resource-efficient operation.

Buffalo Wild Wings Gets a 24-7 POS System

The 200th Buffalo Wild Wings Bar and Grill Franchise Group location has chosen 24-7 Hospitality Technology (24-7) as its POS solution and support provider. 24-7’s achievement was marked by the recent 24-7 Total Solution computer system installation at a new Buffalo Wild Wings franchise location in Brea, California.

New POS System Lets You "Take the Heat"

Posiflex, a manufacturere of POS and industrial touch terminals, announced the launch of its fan-free KS6900 series. Powered by an Intel Atom 1.8Ghz CPU, the KS6900 boasts 114 percent more performance than the popular KS6215, three-time winner of Best Product of the Year from an industry leading publication.

Boost Revenue With Wines By The Glass

More than 85 percent of industry professionals believe that consumers are demanding and ordering more wines by the glass than they were in previous years.This is according to a recent survey of more than 150 top sommeliers, wine directors, and hotel and restaurant operators commissioned by Napa Technology, developer of the WineStation Intelligent Preservation and Dispensing System in Campbell, California.

Local Social Media Strategy Vital For Brands

A social media strategy is vital to any restaurant brand but what many brands don’t realize is that simply having a national brand social media presence is not enough.It’s vital for big national restaurant chains to connect more locally with their customers.

OpenTable Seats 10 Millionth Diner

OpenTable, today announced that last month it seated its 10 millionth cumulative diner via OpenTable mobile products.  Diners seated through OpenTable mobile products have now spent an estimated $400 million at partner restaurants.